ppvipy Privacy Policy
Protecting your personal information is our highest priority. This page explains in detail how ppvipy collects, uses, and keeps your information secure.
This Privacy Policy ("Policy") applies to the ppvipy platform ("we", "our", "ppvipy") and is effective for all services at ppvipy.lat. When you register, log in, or use any service on ppvipy, you agree to this Policy. Please read this Policy in full.
We take the protection of data belonging to users in Bangladesh very seriously. We keep your personal information secure using SSL encryption and modern security technology. ppvipy operates as a safe and reliable platform.
1. What Information We Collect
Personally Identifiable Information
When you open an account on ppvipy, we may collect the following information:
Financial Information
For deposits and withdrawals, we collect the following financial information:
Please note: the minimum deposit amount on ppvipy is ৳200 and the minimum withdrawal amount is ৳500. Financial information is never shared with third parties.
Technical and Usage Information
When you use our platform, certain information is collected automatically:
2. How We Use Your Information
For Service Delivery
ppvipy uses your information for the following purposes:
- Account registration, verification, and management
- Processing deposits and withdrawals
- Providing bonuses, promotions, and VIP benefits
- Managing gaming activity and ensuring its validity
- Providing customer support (via live chat and email)
For Security and Legal Compliance
We also use your information for the following reasons:
- Detecting and preventing fraudulent activity
- Age verification (ensuring services are only available to users aged 21 and above)
- Complying with anti-money laundering (AML) regulations
- Monitoring user behaviour to ensure responsible gaming
- Resolving legal disputes
For Communication and Marketing
With your consent, we may contact you for the following purposes:
- Informing you about new promotions and bonus offers
- Notifying you of service updates and policy changes
- Sending important notices related to gaming activity
- Providing customised offers based on your preferences
You can opt out of marketing communications at any time.
3. Information Sharing and Disclosure
Sharing Information with Third Parties
ppvipy does not, as a matter of policy, sell, rent, or transfer your personal information to third parties. However, limited information may be shared in the following circumstances:
- Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, Upay, or a bank.
- Game providers: Minimum information required to operate games from Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, or other providers.
- Legal authorities: Information may be disclosed in response to a valid legal demand or government directive.
- Identity verification services: For completing the KYC (Know Your Customer) process.
What We Never Do
4. Data Protection Measures
Technical Security
ppvipy uses industry-standard security measures to keep your information secure:
Organisational Security
Alongside technical measures, we also ensure organisational security:
- Only authorised staff may access personal information
- All staff receive training on data protection
- Procedures are in place to quickly detect and respond to data breaches
- Third-party service providers are bound by strict confidentiality agreements
5. Cookies and Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored on your device. ppvipy uses the following types of cookies:
- Essential cookies: Required to maintain login sessions and operate core services.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to monitor and improve platform performance.
Managing Cookies
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features of our platform to not work properly. Most browsers offer cookie management options at: Settings > Privacy > Cookies.
6. Your Rights and Controls
As a ppvipy user, you have the following rights:
To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will generally respond to your request within 30 business days.
7. Data Retention Period
Information for Active Accounts
While your account is active, we retain all your information. This information is necessary for providing services, ensuring security, and maintaining legal compliance.
After Account Closure
After an account is closed or deleted, some information may be retained for the following reasons:
- Meeting legal obligations (generally for up to 5 years)
- Maintaining records of financial transactions
- In the case of ongoing disputes or investigations
- To prevent fraudulent activity
Once the legally required period has ended, we securely delete or anonymise your information.
8. Protection of Minors
ppvipy strictly does not provide services to anyone under the age of 21. Our platform is only for adults aged 21 and above. We do not intentionally collect any information from minors.
If we become aware that information from a minor has been collected, we will immediately close that account and delete all related data. If you believe a minor is using our platform, please let us know at [email protected].
9. Changes to the Privacy Policy
ppvipy may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- Displaying a clear notice on the website
- Sending a notification to your registered email address
- Updating the "Last Updated" date at the top of the page
If you continue using ppvipy after the updated policy is published, you will be considered to have agreed to the new policy. We recommend that you review this policy regularly.
10. Contact Us
For any questions or complaints regarding privacy, please contact us:
Live Chat: Active 24/7 — get instant support at any time
Email: [email protected]
For privacy-related requests, include "Privacy Policy Request" in the subject line. We will respond within 30 business days.
Please also read our other legal documents: Terms & Conditions, Responsible Gaming and FAQ. To learn more about our service, visit the About Us page.