ppvipy Terms and Conditions
Please read these terms and conditions carefully before using our platform. All rules regarding accounts, bonuses, payments and responsible gaming are clearly described here in Bengali.
Contents
These terms and conditions ("Terms") apply to the ppvipy platform and all its services. By browsing the website, creating an account, or playing any game, you are agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.
Important: These terms and conditions have been prepared in accordance with applicable laws and regulations of Bangladesh. The ppvipy platform is intended only for individuals aged 21 years or older.
General Terms and Conditions
ppvipy ("we", "our", "platform") is an online gaming and betting platform operated for users in Bangladesh. These Terms serve as a legal agreement between the user ("you", "your") and ppvipy.
1.1 Applicability of Terms
These Terms apply to the ppvipy website, mobile version, and all associated services. By using any part of the platform, you are automatically considered to have accepted these Terms.
1.2 Language and Interpretation
These Terms are written in Bengali and the Bengali version shall be considered the authoritative document. In the event of any dispute, the Bengali text shall be deemed final.
1.3 Scope of Services
ppvipy provides the following services:
- Online slots and casino games
- Live casino (games from various providers including Evolution Gaming and Ezugi)
- Betting on cricket, football and other sports
- Transactions via bKash, Nagad, Rocket, Upay and bank transfer
Account Registration
Creating a personal account is required to enjoy the full benefits of the ppvipy platform.
2.1 Registration Requirements
- Each individual may create only one account. Creating multiple accounts is strictly prohibited.
- All information provided at the time of registration must be true, accurate and complete.
- Any account created with false or misleading information will be cancelled at any time.
- It is your responsibility to keep your account password confidential.
2.2 Identity Verification (KYC)
ppvipy reserves the right to verify a user's identity when required. The following documents may be requested before processing a withdrawal:
- Copy of National Identity Card (NID) or passport
- Proof of ownership of the mobile banking account
- Proof of address if required
2.3 Account Security
If you notice any unauthorized access to your account, notify our support team immediately. ppvipy will not be responsible for any financial loss resulting from failure to maintain account security.
Age Limit and Eligibility
The ppvipy platform is only for individuals aged 21 years or older. Use by minors is strictly prohibited.
3.1 Age Verification
At the time of account creation, you must confirm that you are at least 21 years of age. ppvipy may request age verification at any time and reserves the right to suspend an account if the required proof is not provided.
3.2 Geographic Eligibility
ppvipy is operated for users in Bangladesh. Users from certain countries or regions may not be able to use the platform for legal or operational reasons. The user themselves must confirm that online gaming is legal under their local laws.
3.3 Prohibited Persons
The following individuals may not use the ppvipy platform:
- Those who are subject to self-exclusion or a ban
- ppvipy employees and their close relatives
- Those whose accounts have previously been cancelled due to fraud
Bonuses and Promotional Offers
ppvipy offers various types of bonuses and promotional offers that apply subject to specific conditions being met.
4.1 Welcome Bonus
New users will receive a 120% bonus on their first deposit up to a maximum of ৳5,000. For example: depositing ৳1,000 will give a bonus of ৳1,200, making a total balance of ৳2,200. To receive this bonus, the first deposit must be made after registration.
4.2 Wagering Requirements
A 20x wagering requirement applies to all bonuses. This means that to withdraw bonus funds, you must place bets totalling 20 times the bonus amount.
4.3 Bonus Usage Rules
- Each individual will receive each bonus offer only once.
- Bonuses may only be used in your own account — transfers are prohibited.
- The principal deposit may be withdrawn before the bonus conditions are met, but the bonus will be cancelled.
- VIP cashback bonuses have no wagering requirement — they can be withdrawn directly.
4.4 Changes to Promotional Offers
ppvipy reserves the right to change, suspend or cancel any bonus offer at any time. Notice of changes will be published on the website.
Deposits and Withdrawals
5.1 Deposit Conditions
The minimum deposit amount at ppvipy is ৳200 (for all methods). Accepted payment methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer (including Dutch-Bangla, City, BRAC, Islami and Sonali Bank)
5.2 Withdrawal Conditions
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals are faster once identity verification is complete.
Withdrawals may only be made via the same payment method used for the deposit. The deposit method and withdrawal method must be the same.
5.3 Transaction Verification
ppvipy reserves the right to carry out additional verification for unusual transactions. In cases of suspicious activity, withdrawals may be temporarily suspended and the user will be asked to provide additional information.
5.4 Anti-Money Laundering
ppvipy is committed to preventing money laundering and financial crimes. All transactions are monitored and suspicious activity may be reported to the relevant authorities.
Gaming Policy
6.1 Fair Play Policy
ppvipy ensures fair play in all games. Our games are operated using verified Random Number Generators (RNG). Games from various world-class providers are available on our platform, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft and JILI.
6.2 Prohibited Activities
The following activities are strictly prohibited:
- Playing games using any software, bots or automated methods
- Using multiple accounts to claim bonus benefits
- Colluding with other users to place bets
- Exploiting any vulnerability or flaw in a game to gain an unfair advantage
- Attempting to breach the platform's security systems
6.3 Technical Issues
If a technical error in any game displays an incorrect result, ppvipy reserves the right to void that round and refund the bet amount.
Account Suspension and Closure
7.1 Suspension by ppvipy
ppvipy may suspend or close any account for the following reasons:
- Violation of these Terms
- Registration with false information
- Fraudulent activity
- Age limit violation (under 21 years of age)
- Money laundering or suspicious financial activity
7.2 Voluntary Closure
You may request closure of your account at any time through our support team. Please withdraw any available balance before closing the account.
7.3 Withdrawal After a Ban
If an account is closed due to prohibited activity, ppvipy will consider returning legitimate deposit funds after an investigation. Bonus funds will not be returned.
Privacy and Data Protection
We treat the protection of your personal information as our highest priority. All data is stored securely using SSL encryption technology.
8.1 Data Collection
ppvipy collects the following information: name, address, contact details, payment information, and gaming history. This information is used only to provide services, verify identity, and meet legal obligations.
8.2 Sharing Information with Third Parties
Your personal information will not be sold to any third party without your consent. However, information may be shared with relevant authorities where required by legal obligation.
Read our Privacy Policy for more details.
Responsible Gaming
ppvipy considers responsible gaming a core principle. We help users build healthy gaming habits.
9.1 Self-Exclusion
If you feel that gaming is having a negative impact on your life, you can use the self-exclusion feature. Please contact our support team.
9.2 Setting Limits
Users can set limits on their deposits, losses, or playing time. Contact our support team to activate these limits.
9.3 Taking a Break
If needed, your account can be temporarily deactivated for a set period. Read our Responsible Gaming page for more details.
Limitation of Liability
10.1 Service Availability
ppvipy makes every effort to provide uninterrupted service, but temporary disruptions may occur due to technical maintenance or unavoidable circumstances. ppvipy is not liable for any loss caused by such disruptions.
10.2 Third-Party Services
ppvipy is not directly liable for any issues arising from the operations of payment providers (bKash, Nagad, Rocket, Upay) or game providers (Pragmatic Play, Evolution Gaming, NetEnt, etc.).
10.3 Gaming Decisions
All risks arising from gaming are entirely the user's own. ppvipy is not responsible for any financial loss resulting from your gaming decisions.
Dispute Resolution
11.1 Filing a Complaint
If you have a complaint, please first let us know via our 24/7 live chat or by email at [email protected]. We will try to resolve your complaint as quickly as possible after receiving it.
11.2 Appeal Process
If you are not satisfied with the initial resolution, you may submit an appeal by email with full details. Our senior team will review the matter and provide a final decision.
11.3 Game Results
Game results determined through verified RNG will be considered final. If an incorrect result occurs due to a technical error, that round will be voided.
Changes to Terms
ppvipy reserves the right to modify these terms and conditions at any time.
12.1 Notice of Changes
For significant changes, a notice will be published on the website and sent to the registered email address. Continued use of the platform after any changes will be taken as your agreement to the updated terms and conditions.
12.2 Previous Versions
Once the new terms and conditions take effect, the previous version will no longer apply. However, transactions completed under the previous terms will be assessed according to the conditions in place at that time.
Contact & Support
If you have any questions or complaints about these terms and conditions, please contact our support team:
- Live Chat: Active 24/7 (support in Bengali)
- Email: [email protected]
Thank you for reading these terms and conditions. By playing on ppvipy, you confirm that you have understood and agreed to abide by all of these terms. Play responsibly and enjoy. For users aged 21 and above only.